Delete Your Girok Account

In the app (recommended)

Open Girok and sign in.
Go to Settings → Account → Delete account.
Read the information and confirm.

After confirmation, your account enters a 7-day waiting period. During this period you can still sign in and cancel the deletion. After 7 days the deletion is permanent.

By email

If you cannot access the app, send an email to [PRIVACY EMAIL] from the email address associated with your account, with the subject line "Delete my account". We will verify your identity and process the request.

What gets deleted

Your Girok profile (name, email, phone, username, avatar).
Your Firebase sign-in account.
Cloud recordings, thumbnails and support attachments stored on our servers.
Connected-storage credentials (Google Drive tokens are revoked).
Device registrations, session data, telemetry, and consent records.
Support tickets associated with your account.

What is not deleted

Recordings on your device. Files in your gallery (Movies/Girok and DCIM/Girok) are not removed. Delete them in your gallery app or file manager.
Files exported to Google Drive. They stay in your Drive. Remove them at drive.google.com.
Google Play subscriptions. Deleting your Girok account does not cancel a subscription. Cancel it in the Google Play Store to avoid further charges.
Anonymised purchase records. We may retain limited subscription data for accounting and legal purposes.
Backups. Deleted data may remain in encrypted backups for up to 14 days before being rotated out.

Questions?

If you have any questions about account deletion or your data, contact us at girok.support@gmail.com. For more details on how we handle your data, see our Privacy Policy.